In case you're wondering ...

• Platforms & Solutions

  Basys and ISSI platforms will continue to be offered and updated giving all of our customers the best of both worlds. The strength of the combined company will be harnessed to expand the capabilities of both platforms, while maintaining the highest level of customer support for administrators and plan participants. Customers will continue to work with their current benefits administration technology and customer support teams.

• Customer Service

  Both basys and ISSI customers teams will remain in place and continue to service all of our customers with the care and diligence administrators and participants need and expect. The merger was designed to expand collective industry knowledge and experience to provide unmatched customer support.

• Industry Expertise

  By leveraging the impressive track record of industry experience in Taft-Hartley benefits administration and knowledge across both organizations, with 300 employees strong, we are uniquely positioned to service a broad range of customers with a wide range of needs, from efficiency, to automation, to cost savings.